‘Outstanding’ rated complex care services aimed at improving quality of life
At Trinity Homecare, our clients with complex care needs are typically referred to us from an NHS Clinical Commissioning Group (CCG) or from an independent case management company. However, we also work with local authorities and directly with privately funded clients and have been doing so for over 25 years.
Clients receiving complex care have substantial and ongoing healthcare needs which can be the result of chronic illness, disabilities or following hospital treatment, which is why we are committed to providing them with:
- ‘Outstanding’ rated complex care services
- One-to-one full-time care
- The safety and comfort of staying in their home with familiar routines
- Completely bespoke care that is tailored
- Complex care and specialist care for a variety of conditions
- Home care assistants carefully selected to match individual needs
What is complex care?
Complex home care services support a person who has substantial and ongoing health needs, usually with a combination of live-in care and visiting care services. Complex care is also known as continuing care.
Complex care is a holistic care service that provides support in all aspects of the physical, clinical, cognitive and social needs of our clients. Trinity’s care managers offer support with complex medical needs, and our professional care assistants provide a one-to-one care service enabling complex care clients to remain in their own homes with dignity and independence.
Trinity offers bespoke complex care services to clients with a range of different needs. From heartfelt companionship and support with light domestic tasks to specialist care and bespoke support for different medical conditions. Our complex home care services are holistic, flexible and beneficial service for those with ongoing needs.
Funding complex care needs
Eligibility for NHS-funded continuing care is normally determined by the local clinical commissioning groups (CCGs).
To be eligible for NHS Complex Healthcare, an individual’s main or primary need must relate to their health. If their primary reason for needing care relates to their health, the NHS is responsible for providing for these care needs. A complex medical condition that requires significant intervention and ongoing support is likely to be assessed as requiring complex care. This also applies to end-of-life (or palliative) care if the condition is deteriorating rapidly.
For those that are not eligible for NHS-funded care, funding may be available through the social care budget which is managed and arranged by local authorities (councils). Social care benefits are ‘means tested’ (i.e. an individual’s personal financial circumstances are assessed) and local authorities are permitted to charge for services they arrange or provide (or ask for a contribution to the cost).
Why choose Trinity Homecare complex care?
At Trinity Homecare, we enable our clients to live independently with their desired lifestyles. Our team has extensive experience in working with clients with a wide range of healthcare needs. Our specialist complex care approach is straightforward, enthusiastic and reliable and we are rated outstanding by the Care Quality Commission. We seek to invest in generating strong relationships with our clients and their families and developing personal trust between both our team and our clients.
Our team
We are immensely proud to have a team which has a huge depth of experience in complex home care services. This, alongside our unrelenting enthusiasm to make a difference to the lives of our clients and their families, makes us a go-to choice for complex care. Our care teams all share a broad range of specialist experience and the dedication to making a difference in peoples’ lives every single day.
Value for money
Our complex home care services are competitively priced and represent a substantial saving for commissioners in comparison to caring for individuals in residential environments. With our bespoke complex care services, you only pay for the time that you require, helping you find a cost-efficient care solution that makes all the difference.
We take into account the complexity of the individual care package and the specialist requirements from our team. Home-based care provision is both more cost-effective and a strong preference for clients and their families as they find peace of mind that you are happy and safe at home.
We love what we do and it shows
We are passionate about the substantial positive impact that our care has on our clients. There is nothing more rewarding than seeing an individual living back at home with their family or making progress with their condition. Especially when we have played a big part. This is why our team comes to work every morning and we want to provide our services to as many people as we can. You will see that our team is committed, enthusiastic and compassionate to providing specialist complex care.
We are always looking for new opportunities to develop what we do
There is a rapidly growing demand for the delivery of high-quality care to people at home and an almost endless range of differing needs. We are constantly seeking to develop and improve what we can do to help and our staff are actively encouraged to suggest improvements and innovations. We actively also actively seek feedback from our clients and commissioners.
Which conditions does complex care support?
Our specialist complex care services are entirely flexible. We can provide short visits, full-time care and a level of care that is anywhere in between. We have extensive experience caring for a wide variety of conditions and disabilities, including the following:
- Acquired brain injury care
- Spinal injury care
- Ventilator dependency care
- Tracheostomy care
- Catheter care and stoma care
- Peg feeding care
- Learning disability care
- Mental health conditions care
- Neurological conditions care
- Parkinson’s care
- Multiple sclerosis care
- Cerebral palsy care
- Stroke recovery care
Talk to us today
At Trinity Homecare, our ultimate goal is to enrich your lifestyle in the comfort and familiarity of your own home. This allows you to live the independent lifestyle that you love without the daunting thought of moving into a care home. We are here to support you with various different forms of live-in care.
Call us now on 01908 183 4648 in confidence for a free no obligation quotation. If enquiring outside of our opening hours, please complete our online form and we will contact you the next day.
